Our Guarantee

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Our Guarantee

We here at Water Heaters Only, Inc. know that our customer’s satisfaction is a vital part of our success. When the water heater in your home or business stops working or starts leaking, it can be a stressful time. In our 55 years in business, we have come to understand this and take extra steps to ensure you have a positive experience using our company to replace or repair your water heater. Don’t take our word for it – read our Customer Reviews and see for yourself why our customers rate us 5 stars.

Here is our guarantee:

Phones answered by a live water heater expert 24 hours a day

Call any of our local numbers or toll free at (800) 835-8041 with a question or to schedule an appointment anytime of the day or night. If your water heater is leaking, our water heater expert can guide you through shutting your water heater down to help limit possible water damage to your home and set up a convenient time for a technician to come to your home.

A technician arrives at your home within 24 hours of your call

We typically provide same day service. A qualified water heater technician will usually arrive at your door within a few hours of your initial phone call.

A courtesy call when our technician is on the way

We like to give you a little notice and let you know the name of the technician that is coming to your home or business to take care of your water heater problem – no surprise knocks on your door.

Repairs & replacements are done with quality products & a warranty

At Water Heaters Only, Inc., top quality products are important to our way of business. Using only approved parts and high quality water heaters is an important part of our guarantee. All our repairs and replacements are compliant with current code requirements to ensure the safety of you and your family.

Extra care taken in your home to protect your personal property

Our technicians treat your home as if it were theirs by making sure to limit any possible damage from a broken water heater. Using protective coverings when needed, doing a thorough clean up of the area and removing any work-site trash are standard procedures. Your Water Heaters Only, Inc. technician will also perform a test to check for any gas leaks after completing a repair or a replacement.

Low prices guaranteed

Our technicians give on-site estimates based on the actual work required to repair or replace your water heater. Our prices are typically several hundred dollars below our competitor’s and we guarantee we will beat any of their on-site bids.